Telleroo status - Notice history

This incident has been resolved and held payments for the technical issue at our partner bank have been sent.

We do fully apologise for any inconvenience.

Held payments are now processing and will move to paid.

Credits into Telleroo during the impacted period have now been reflected within the Telleroo system.

New payments are processing as normal, working to clear payments not sent that were due to be processed between 09:00 and 10:30, please do not attempt to reprocess any payments.

Our banking partner has identified the issue on their side and they are working to resolve it.

Our team identified an issue with delay in webhooks from our partners causing the issue, payments are now being moved to paid by our team and they continue to monitor.